Collection of personal data for registration in the eVisitor system.
Dear guests,
in accordance with Article 6, paragraphs 1, points c) and e) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, i.e., the General Data Protection Regulation (GDPR), personal data may be collected for lawful processing purposes to comply with the legal obligations of the data controller and to perform tasks in the public interest or in the exercise of official authority vested in the data controller to enable access to data.
According to the regulations of the Republic of Croatia, the accommodation service provider in a hospitality facility registered to provide accommodation services (or a tourist agency authorized by the provider of such services) is obligated to collect and enter into the eVisitor tourist registration and deregistration system the following personal data of the person using the accommodation service (guest/tourist):
- Last name and first name
- Place, country, and date of birth
- Nationality
- Type and number of identity document
- Residence (domicile) and address
- Date and time of arrival or departure from the facility
- Gender
- Basis for exemption from paying the residence tax or for reducing the residence tax.
The specified data is collected by the accommodation service provider and processed by the accommodation service provider in the hospitality facility, tourist boards, and public authorities of the Republic of Croatia for the following lawful purposes:
- Monitoring the fulfillment of the obligation to register and deregister tourists by reporting entities (accommodation service providers) based on the Law on Sojourn Tax (NN 152/08, 59/09, 97/13, 158/13, and 30/14) and the Regulation on the method of keeping records of tourists and the form and content of the tourist board tourist report form (NN 126/15);
- Recordkeeping, calculation, and collection of the sojourn tax based on the Law on Sojourn Tax (NN 152/08, 59/09, 97/13, 158/13, and 30/14) and the Customs Service Act (NN 68/13, 30/14, and 115/16);
- Keeping a guest book or list by the accommodation service provider and monitoring compliance with this obligation by inspection bodies based on the Hospitality Industry Act (85/15 and 121/16) and the Tourism Inspection Act (NN 19/14);
- Reporting foreigners to the Ministry of the Interior and monitoring compliance with this obligation by inspection bodies based on the Foreigners Act (NN 130/11, 74/13, and 69/17) and the Law on Police Affairs and Authorities (NN 76/09 and 92/14);
- Keeping a tourist list by tourist boards, statistical processing, and reporting based on the Law on Sojourn Tax (NN 152/08, 59/09, 97/13, 158/13, and 30/14) and the Law on Tourist Boards and the Promotion of Croatian Tourism (NN 152/08);
- Supervision of the operation of accommodation service providers in the part related to the legality of conducting activities or providing registered services and compliance with tax and other regulations on public revenues based on the Customs Service Act (NN 68/13, 30/14, and 115/16), the General Tax Law (NN 115/16), and the Law on the Inspection of Road Traffic and Roads (NN 22/14).
In accordance with Article 6 of the Regulation on the method of keeping records of tourists and the form and content of the tourist board tourist report form, the collected personal data are stored for a period of 10 years.
Since Article 5, paragraph 4 of the Regulation on the method of keeping records of tourists and the form and content of the tourist board tourist report form stipulates that data in the tourist report are entered based on data from the ID card or other identity document, the guest/tourist is obliged to show such a document to the accommodation service provider and provide all other information necessary for entering data that is not contained in such a document.
